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FAQ's

 

Frequently Asked Questions


You are bound to have questions you want to ask about websites. Take a look below at some of the most common things we get asked. Drop us a line if there's anything you are still unsure about for friendly, honest and expert advice.

Are websites expensive?

You would be surprised. Compared to an advert in the Yellow Pages for example, websites are inexpensive in comparison. We believe firmly in cost effective and inexpensive web design.

I have no idea what I want my website to look like?

If you have no clear design brief for us, we look at your business and tailor a website to suit your needs. We dont charge a penny until you are 100% satisfied with the results.

What if I need something on the website changed later?

Leave that to us. Our quote includes a small annual fee for the first 12 months which covers the maintennance of your website, including any amendments required. After the first year an annual fee is due which covers you for any maintennance and amendments needed as well as the annual re-registration of your web domain name. See our Terms and Conditions for further details.

How do we get all this started?

Contact us with your details including a little info on what you are looking for. We then start a dialogue via email or phone to finalise your requirements and agree a fixed price. Once this is all done, just sit back and wait for your shiny new website to appear online!.

We keep you updated throughout the course of the project design and listen to any changes or suggestions you can think of.

How long does this all take?

This depends on various factors and ultimately, how complex you require the website to be. Most websites can be completed within 3 weeks of the client placing an order.

Do I get my own email address?

Yes - This is included in all our packages. See our price structure for further details. We set up and maintain your POP3 email account.

Ok, so do I actually have to do anything?

Not if you dont want to!

If you can provide us with "content" relating to your business or idea, which takes the form of text, pictures and other media then this would be of assistance to us. If not - dont worry. We will look at your business or idea and design from the ground up, a website that reaches out and targets exactly who you require it to.

How will people find my site on the internet?

We will Search Engine Optimise your website so that anyone using the most popular Search Engines such as Google, Yahoo or Bing, can find your site easily. You need your website to appear high in the search engine rankings. There's no 'magic bullet' for this despite what some companies will have you believe. It all comes down to clean coded and structured web sites which are filled with fresh and interesting content which the major search engines thrive upon. Couple that up with our SEO techniques including social media integration with established names like Facebook and Twitter and you have the head start you need.

Once a site has been built and uploaded to its home on the internet, the next task is to ensure your potential clients can find it. This is search engine optimisation. In order for your site to rank well in Google or other search engine results, the site needs to be optimised for the products or services you are offering. There are many aspects to this, but there are essentially two main points to look at – the content of your web pages, and the people linking to your web site. Part of the process of creating each web site we build includes a basic optimisation of the site for the key words and phrases that your potential clients will be using to find your services. The choice of these keywords and phrases is made in consultation with you, and we will build these into the site in a variety of ways. We will discuss with you how the text of your site could be phrased to achieve better results, and work with you to get the best results. Once a site is created and optimised, we then run a search engine submission, which notifies the major search engines that a new site exists, or that an existing site has been updated. This helps to build site awareness, and can also influence rankings because the search engines will visit the site, increasing traffic and therefore site importance.

We take care of all this and ensure your website stays at the top of the search results.